How to Access Facebook Marketplace and Find a Missing Shortcut
Find Marketplace in Facebook's full menu when its shortcut is missing, and check what to do if you cannot access it.
Open Facebook, tap Menu, then tap See more if Marketplace is not visible. Choose Marketplace. If it is still missing or access is restricted, check the eligibility and troubleshooting notes below.
Before you start
Marketplace availability depends on your country, age, account status, and compliance with Facebook policies. A missing shortcut does not always mean that access has been removed: first check the full Menu and See more list.
Only if Facebook asks you to choose an experience
Some regions show a Personalized or Non-personalized choice before Marketplace opens. This appeared on the account used for our screenshots; it is not a required screen for every user.
If the choice appears, read Facebook's descriptions and decide which experience you prefer. If Marketplace opens directly, skip the regional setup steps below.
Follow the steps
Open the full Facebook menu
Tap Menu. If Marketplace is not among the first shortcuts, tap See more and choose Marketplace.
Find Marketplace in the full menu. · Tap to enlarge Start the regional setup if prompted
Some regions show an information screen before Marketplace opens. Read it and tap Get started to review your choices.
Continue if Facebook asks you to make a choice. · Tap to enlarge Choose your Marketplace experience
Compare Personalized and Non-personalized, select the option that matches your preference, tap Next, and review the confirmation. If this screen does not appear, Marketplace should open directly.
Read both options before choosing. · Tap to enlarge
A couple of useful details
Why is Marketplace missing from my shortcuts?
Facebook may place Marketplace under See more, change your shortcut bar, or restrict Marketplace for an account that is not eligible.
Which Marketplace experience should I choose?
Read Facebook's descriptions and choose based on your privacy preference. Personalized includes features such as Facebook messaging, Marketplace profiles, and personalized listings; the reviewed Non-personalized option uses email and omits those features.
Can I use Marketplace with a new Facebook account?
Access is not guaranteed. Facebook considers factors such as age, region, account history, and policy compliance.
What should I do if Marketplace still does not open?
Update Facebook, close and reopen the app, check your connection, and look for an account restriction or review option in Marketplace or Support Inbox.
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